I opened a new bank account yesterday. A lovely woman named Carol assisted me. While we were completing the paperwork, another person came in and said, "Hey, Carole. You're with someone? We're waiting for YOU." Then, another person came in and caught her attention just so she could wave. I commented to Carol about her popularity, and then she smiled and told me about her work there. She drives 45 minutes to work every day, and she passes a lot of other branches on the way. She loves her customers, she has worked there for six years, and she doesn't see herself leaving anytime soon. By the time we were finished, I knew why her customers love her so much. Carol had managed to do everything quickly and efficiently while still throwing in some encouraging advice about my divorce and compliments for LJ. And then there's the smile. Kind of makes me wish I didn't use the ATM so much.
On my way out, the security guard asked if I had any canned items for their food drive. He was another happy, shiny person. His enthusiasm made me wish I had a few cans of tuna in my purse so I could drop something in the box immediately. Instead, I had to drive home and clean out the pantry... an act of kindness for the food drive and myself.
Kind Regards,
Your Neighbor
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